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File Preparation
Prepare your files before sending them for production to ensure a quick start, accurate colors, and reduced revisions — follow the guidelines below.
Supported File Formats
We accept both vector and raster files — choose the appropriate format for your work. Some tasks, such as cutting and signage, require vector files only.
Suitable for logos, text, graphics, cutting work, and signage. Can be scaled up or down without losing sharpness. These files are the easiest for our team to work with.
Suitable for photographs and complex gradients. Must be sent at high resolution and actual size, as scaling will result in pixelation.
File Preparation Requirements
8 important settings to configure before sending your file to ensure that the printed and produced work matches your design.
Set the file color mode to CMYK to ensure that the printed colors are as close as possible to your design — RGB colors from the screen will be distorted when printed.
For close-up viewing, use 300 DPI · For large-scale work viewed from a distance, use 100–150 DPI at actual size · Vector work does not require concern about resolution.
Create the file at the actual size of the work, 1:1 scale, or a clear reduced proportion, such as 1:10, and specify the scale to our team.
Extend the background color or image beyond the edge of the work by 3–5 mm and leave a safe margin for important text away from the edge to prevent it from being cut.
Create Outlines / Convert to Curves for all fonts before sending to prevent font distortion or disappearance when opening the file on another computer.
Embed all images used, do not send as links, as linked images will not be included in the work file, causing images to be missing or low resolution.
Create die-cut or cut lines as a separate layer or define them as Spot Color for the cutting machine to read the lines correctly.
Check spelling, numbers, and content thoroughly, as the original file submitted is considered confirmed by the client.
Bleed, Cut Line, and Safety Area
Click the buttons below to toggle each line and see why bleed is important — try turning off "Bleed" and see what happens.
Prepare Files by Job Type
Each job type has different specific considerations — see the specific recommendations based on the type of work to be produced.
Pre-submission Checklist
Tick all boxes before sending your file to us — this helps ensure production starts immediately without needing revisions.
How to Send Your Files to Us
Choose the most convenient method — for large files, we recommend uploading to a Drive and sending us the link.
For small to medium-sized files, send to @octopusdesign and inquire with our admin team directly.
Send your files to info@octopus.co.th, including your name, contact number, and job details in the email.
For large files, upload to a Drive and share the link — don't forget to grant access so our team can open the file.
Files Ready? Send them over!
Have questions about file preparation, or want our team to check your files before production? Contact us!